Privacy Policy

Atkins Electrical Contracting (ABN 23 380 693 092) is a sole trader business run by Kayden Atkins from Dungog NSW 2420. This policy explains what personal information we collect, why, and what we do with it. We follow the Australian Privacy Principles in the Privacy Act 1988 (Cth).

What we collect

Only what we need to answer your enquiry and do the job:

• Your name, mobile number and, if you give it, your email address.
• The suburb or town of the job, the type of work, and any details or photos you send.
• The address where the work is done, and anything else you tell us when we quote or do the job.
• Payment records needed for invoices and tax. We don’t store card numbers: card payments go through the payment provider.

We collect this when you fill in the quote form, call, text, email, or message us on Facebook.

How we use it

• To reply to your enquiry, give you a quote and arrange the work.
• To do the work, invoice it, and lodge the Certificate of Compliance for Electrical Work that NSW law requires, which includes the job address.
• To keep the business and tax records the law requires.
• To follow up about a job you’ve asked about or we’ve done.

We don’t sell your information, rent it, or add you to a marketing list.

Who we share it with

• NSW Fair Trading and your electricity network provider, where the law requires it for compliance and connections.
• Our accountant and payment provider, for invoicing and tax.
• The services that run this website: it’s hosted by Vercel, and quote form messages are delivered by email. These providers may store data outside Australia.

Cookies, maps, reviews and social feeds

This website doesn’t use advertising or tracking cookies of its own. Some pages show a Google Map; when you load one, Google may set its own cookies under the Google Privacy Policy. The zoomable service-area map loads map images from OpenStreetMap’s servers, which sets no cookies.

The Our work page shows our Facebook page using Facebook’s own embed. When it loads, Meta may set cookies and collect information about your visit under the Meta Privacy Policy. Our Google reviews and hipages photos are shown from those services, so your browser fetches reviewer pictures from Google and job photos from hipages.

If we add analytics to measure how the site is used, we’ll update this page first.

Keeping it safe

We keep your information only as long as we need it for the job and our legal record-keeping, and we take reasonable steps to protect it from misuse, loss and unauthorised access.

Seeing or correcting your information

You can ask what information we hold about you, ask us to correct it, or ask us to delete it where the law doesn’t require us to keep it. Call 0418 282 806 or email aeleccontract@outlook.com.

Complaints

If you’re unhappy with how we’ve handled your information, contact us first and we’ll try to sort it out. If you’re still not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.